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Terms of Service

Last Updated: October 29, 2025

Welcome to PODAutomate. These Terms of Service ("Terms") govern your access to and use of the PODAutomate website, services, and applications (collectively, the "Service") operated by Real Residual Inc ("we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing, or using PODAutomate, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

PODAutomate is a Software as a Service (SaaS) platform that provides automation tools for print-on-demand businesses, including but not limited to:

  • Product upload and management automation
  • Mockup generation tools
  • Order management systems
  • Marketing content creation tools
  • Facebook ad creative generation
  • Video creation capabilities
  • Integration with third-party e-commerce platforms

3. Account Registration and Security

3.1 Account Creation

To use certain features of our Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.

3.3 Account Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our Service. By using the Service, you represent and warrant that you meet these requirements.

4. Subscription and Payment Terms

4.1 Subscription Plans

PODAutomate offers various subscription plans with different features and usage limits. Current pricing and plan details are available on our website and may be changed at our discretion with reasonable notice.

4.2 Payment

All fees are payable in U.S. dollars. You agree to pay all fees associated with your selected subscription plan. Payments are processed through secure third-party payment processors.

4.3 Billing

Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. You authorize us to charge your payment method on a recurring basis according to your subscription schedule.

4.4 Free Trials

We may offer free trial periods for new users. If you do not cancel before the end of the trial period, your payment method will be charged for the subscription plan you selected.

4.5 Refunds

Refunds are provided at our sole discretion. Generally, subscription fees are non-refundable except as required by law or as otherwise specified in these Terms.

4.6 Cancellation

You may cancel your subscription at any time through your account settings. Cancellations will take effect at the end of the current billing period, and you will retain access to the Service until that time.

5. Use of Service

5.1 License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your business purposes.

5.2 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates any applicable law or regulation
  • Attempt to gain unauthorized access to any portion of the Service
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Upload or transmit viruses, malware, or other malicious code
  • Attempt to reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to create a competing product or service
  • Remove, alter, or obscure any proprietary notices on the Service
  • Use automated systems to access the Service in a manner that sends more requests than a human can reasonably produce
  • Share your account credentials with third parties or allow multiple users to access a single-user account

5.3 Third-Party Integrations

PODAutomate may integrate with third-party platforms and services. Your use of such integrations is subject to the terms and policies of those third parties. We are not responsible for third-party services or any issues arising from their use.

6. User Content

6.1 Your Content

You retain ownership of all content you upload, create, or submit through the Service ("User Content"). By uploading User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, process, and display your User Content solely for the purpose of providing and improving the Service.

6.2 Content Restrictions

You represent and warrant that your User Content does not:

  • Infringe any intellectual property rights, privacy rights, or other rights of any third party
  • Contain unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable material
  • Violate any applicable law or regulation

6.3 Content Monitoring

We reserve the right, but have no obligation, to monitor, review, or remove User Content that violates these Terms or is otherwise objectionable.

7. Intellectual Property Rights

7.1 Our IP

The Service, including all software, designs, text, graphics, logos, and other content (excluding User Content), is owned by Real Residual Inc and is protected by copyright, trademark, and other intellectual property laws.

7.2 Feedback

If you provide us with any feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without any obligation or compensation to you.

8. Privacy and Data Protection

Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Service, you consent to our collection and use of your information as described in the Privacy Policy.

9. Service Availability and Modifications

9.1 Availability

We strive to provide uninterrupted access to the Service but do not guarantee that the Service will be available at all times. We may experience downtime for maintenance, upgrades, or due to factors beyond our control.

9.2 Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

  • The Service will meet your requirements or expectations
  • The Service will be uninterrupted, timely, secure, or error-free
  • The results obtained from using the Service will be accurate or reliable
  • Any errors in the Service will be corrected

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, REAL RESIDUAL INC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Real Residual Inc and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

  • Your access to or use of the Service
  • Your User Content
  • Your violation of these Terms
  • Your violation of any rights of another party

13. Term and Termination

13.1 Term

These Terms remain in effect while you use the Service.

13.2 Termination by You

You may terminate your account at any time by following the cancellation procedures in your account settings.

13.3 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

13.4 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We may delete your account and User Content, though we may retain certain information as required by law or for legitimate business purposes.

14. Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

14.2 Arbitration

Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Miami, Florida.

14.3 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and us individually. To the fullest extent permitted by law, you waive any right to participate in a class action lawsuit or class-wide arbitration.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements.

15.2 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

15.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

15.5 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.

16. Contact Information

If you have any questions about these Terms, please contact us at:

PODAutomate
A Real Residual Inc Company
14790 N Kendall Dr #1301
Miami, FL 33196
Email: support@podautomate.com

PODAutomate

A Real Residual Inc Company

Automate your print-on-demand business with powerful, easy-to-use tools.

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